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"A number of years ago I was looking to send a gift to a friend and thought that a pen would be the best choice. I found His Nibs
during a web search and it has been one of my best finds. Since the initial order I have returned on regular basis for both personal
and gift orders. The pen selection is very large and covers every possible type of pen that anyone could want. The service is simply perfect.
I place my order or ask a question and within a few minutes I have a reply.  His Nibs suggestions have been excellent. I now just ask for
His Nibs advice and all of his suggestions have been very well received.  This is my go to site for all gifts and personal pen selections. 
It clearly is one of the best web sites. Also I have never been bombarded by unnecessary emails - a really welcome feature and tribute
to the value Hi Nibs places in his customer base.  I cannot recommend too highly this superlative site."
P. H., Boca Raton, FL

 

 

Here are links to my 'feedback' page for completed transactions on eBay:

 

eBay Feedback

 

and for Penbid:

 

Penbid Feedback

 

 

and for Amazon.com:

 

Amazon Feedback

 

 

and for Yahoo:

 

Yahoo Feedback

 

 

 

 

 

Ordering Procedures & Returns

International customers, please note, we will not falsify shipping documents

Please send your order and shipping address (along with any questions) to:

orders@hisnibs.com
(on PayPal transactions, the email address may also display as stonebri@verizon.net)

We will email you back with your order total (PA residents please add 6% sales tax)

Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).

                                                                                               

If you would like us process your credit card directly instead, then please email us:

1. Card # (dividing this number in two, between two emails, will ensure security)
2. Expiration date
3. Name on card
4. Address for billing statement
5. Card verification # (3-digit number printed on the back of your card. It appears after and to the right of your card number, or 4-digit number on the front of your AMEX card).
 

If you'd rather pay by money order or check, kindly make payable to:

His Nibs.com
  2540 W. Union Street
  Allentown, PA 18104

We ship via insured Priority Mail
(email for cost)

 

 

Warranties and returns

If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.

Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .

We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!

 

Revised: September 6th, 2019

Copyright 1999-2019 (HisNibs.com, LLC). All rights reserved.
All images and products on this site are trademarks, registered trademarks and/or copyright of their respective
company and used with permission. Unauthorized reproduction of any image or product is strictly prohibited.

 

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