"Just a quick note to say THANK YOU for a perfect order, and such speedy service! I am very much impressed with the Jinhao Starry Nights fountain pen! It is quite lovely, and much more solid and well-made than I expected for the price. Thank you too for swapping in the black Monteverde nib - this is a terrific pen that I will enjoy every day!"
S. J., Bothell, WA
"Hi Norman. Just got back in
town from Portland for St. Patrick's Day. Picked up my mail and my Jinhao Starry
Nights had arrived in good order. Rinsed it out in soapy water, rinsed again in
plain, and then inked it. What a fantastic writer! I don't know if you had time
to check the nib, but it was perfect. And, while your photography was about
state-of-the-art for this pen, it was SO much better in person. Especially when
I had it out in the sunlight. This pen is going up into my EDC list, for sure.
Appreciate your fast shipping and customer service. This is the first time I've
purchased from you (I'm fairly new to fountain pens) but
"Hi Norman. Oh, these are just beautiful... I have a few nose-bleedingly
expensive Japanese raden pens and I've become reluctant to use one of them
because the lacquer's pitting. This Jinhao has all the bling and fascination of
raden without my having to worry about damaging them in daily use. The nibs are
wonderful and the whole pen feels well made and satisfyingly robust. You really
can't beat Chinese pens. They never cease to amaze me.
This was one of the most difficult pens for me to photograph, and I basically failed! This is a pen that looks completely different in sunshine, direct or indirect light. It's facets capture direct light in a kaleidoscope of reds, greens, yellows and blues. I -- and my camera -- just weren't up to it. However, at the bottom of the page I've posted three images in direct light -- on with flash and one purposely blurred -- to give you some idea of what you can expect when the pen is brought into powerful light. I'd say the one taken with the flash is truest to what I see before me.
Fortunately, silver and not gold colored trim was selected for the clip and bands, which tends to settle things down a bit.
Removing the slip cap -- which securely reattaches with a satisfying snap -- reveals the oversized nib (larger than that on a Pelikan M800 for instance, but not quite as large as that one a Montblanc 149), as well as the cleverly-designed section, with grooved finger pads for a secure grip. The nib is a two-toned, 18K gold-plated steel nib. I personally find these nibs a joy to use, and rate them as western mediums. This is the same underlying pen model as the Desert Sands, Ivory, Plasma, Snakeskin and White Spatter.
Unscrewing the threads between the section and barrel displays the piston converter for bottled ink. It will also take International-style cartridges, such as those from Private Reserve. As with all new pens, I recommend to run a dilute solution of dishwashing soap (two or three drops to a small bowl of water) through a new pen a few times, followed by water only. Step one is effective at removing manufacturing oils that can tend to make the ink less than enthusiastic in heading from the converter/filler to the nib, and step two removes the traces of the detergent you've used...which tends to have the opposite, diuretic effect. A gift box is included.
* The Monteverde nibs are available in B, M, F or the new stub sizes. I've found that Monteverde nibs run about a size smaller than typical western nibs. Hence, I'd classify the B nib as a typical medium, the M as a fine and the F as an x-fine. The stub is a 1.1 mm medium. Please specify the nib size you'd like, by letter or 'stub' only, to avoid confusion when ordering. They may also be ordered separately, for $24.00 each.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course comes when the pen is actually filled with ink and written with for the first time, but our pre-shipping inspections and tunings have eliminated 99.99999 (my finger is getting tired) of the frustrations that a customer experiences when first using a new fountain pen. Although this can be time-consuming on occasion, it affords our customers a much more pleasant experience when receiving a fountain pen from His Nibs -- and saves us the frustration of dealing with returns!
Ordering Procedures & Returns
International customers, please note, we will not falsify shipping documents
Please send your order and shipping address (along with any questions) to:
We will email you back with your order total (PA residents please add 6% sales tax)
Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us:
1. Card # (dividing this number in two, between two emails, will
If you'd rather pay by money order or check, kindly make payable to:
ship via insured Priority Mail
Warranties and returns
If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.
Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: September 1st, 2014