These following reviews are from Stylophiles online magazine.
This first review, comparing the venerable Parker 51 to the Hero 329, appeared in the April 1999 issue. Originally, the included photos were of those two pens, but somehow when Bill moved his files, these photos of the Dragon shell pen were substituted. Here's the link to the 329: '329' series (the Dragon shell pen can be seen here).
This next review is from Stylophile's June 1999 issue and continues with a look at a number of Hero models. Please note that these are images of the pages, not the originals, so the links shown in the review do not actually work.
This final review is from the November issue of Stylophile's, and to date, the last (I very much hope that publishing will begin again on this terrific online pen magazine!). It's a bit curious, as the original review was digitally lost, and then re-written from memory several months later. Unfortunately, the author had returned the pens to me by this point, and did not contact me prior to publication to check his memory.
So, before you become totally confused <G>, let me clarify a couple of points.
The first mention is of a '94' series pen. There is no such model, and the photos on that first page don't correspond to the description. I believe that the pen being referred to is the '58' series Sea Mist or the '63' Mountain Mist. Note: these models are no longer available.
The Dragon shell pen pictured at the top of the page is mistakenly referred to as being made of 'Mother-of-Pearl'. Actually, this hand-made pen is inlaid with conch shell. Note: this model are no longer available.
The 'Doctor' pen next referred to is actually not silver, but the '900' series Palladium & Gold.
The last pen on the first page is referred to as the 'Lacquer', but that's actually the fountain pen half of the FP/ballpoint '902' series Autumn Leaves pen set. Note: this model are no longer available.
The second page repeats the 'Mother-of-Pearl' error, but is otherwise correct.
So, are you confused yet? <G>
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Warranties and returns
If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.
Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: April 20th, 2014