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Need bottled ink
or refills?
"Norman: The pen which I ordered for my daughter
(in Bendigo, Australia) has arrived safely. She especially liked the special
few words which you included. She loved the pen's appearance and I am sure
that its writing qualities will match."
P. B., Australia
"Hi Norman, Arrived today. Very nice. I am
amazed at that stub nib. Tried it tonight and I really like it. My test ink
was Waterman blue-black. This pen will likely get more use than I originally
anticipated. And, pictures really don't give enough credit. You have to see
that pen to appreciate it. Thanks, Norman."
"Hi Norman, Thank you so much for your wonderful
note. I thoroughly enjoyed reading it (such fine penmanship!) and I
particularly liked the wax seal - fit for a king! The pen is...quite simply...
amazing. I only just realised that the entire barrel serves as a reservoir for
the ink - at least I hope that’s why it has such as large clear window. It
hasn’t leaked yet so I'm taking that as a good thing! I’ve never written with
a stub nib before and it’s a very enjoyable experience. I will have to watch
that video that you put up recently to see how I’m meant to use it because it
does create some very nice differences in breadth depending on the stroke and
I don’t want to ruin it! Once again thank you so much for selling me such an
amazing product, and at such a good price as well! I will definitely be coming
back again when the fountain pen bug return - which it invariably does after a
few months! I can assure you that I will definitely be checking your page
regularly for your latest amazing offer or new product! Here’s another well
satisfied customer wishing you all the best and thanks again,"
R. H., Australia
"Hi
Norman, just had to write and tell you I've been using the new Monteverde stub
this morning and it's great! It's very smooth and nice line variation without
being overly wide like some of the stubs out there. Many thanks again for the
excellent service and products!"
"I bought a blue one with a stub nib - and man am I
happy with it - a great writer very smooth...Thanks Norm."
"Hi Norman, I received the Wing Sung
Salmon Crest and the Monteverde Napa (stub
nib) pens last Mon. & I'm very pleased with both. The Salmon Crest is an
excellent jotting pen that writes fine and is reliable on all types of
paper. I'm really enjoying the Napa with the stub nib. This pen is
attractive and has just the right amount of heft to produce clear
calligraphic lettering. It writes incredibly smooth. I must admit that I've
never had so much fun writing! Thanks for these great pens."
KFG Columbus, OH
"Got
it. Great pen. The clip is great and the colors really pop. Monteverde's
design continues to evolve. Very nice." Ballpoint version
here MV34570 Napa Red fountain
pen MV34550 Napa Blue fountain
pen MV34560 Napa Ivory fountain
pen
Should you wish to order an additional nib ($24.00 each), in another size, note that the Napa doesn't have a screw-out nib unit, but rather the nib and feed can pull out, directly from the section.
Napa ballpoint
MV34555 Napa Blue ballpoint MV34565 Napa Ivory ballpoint MV34575 Napa Red ballpoint
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace. The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Please send your order and shipping address (along with any questions) to:
orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax) Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His Nibs.com We ship via
insured Priority Mail
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a non-defective
item within 3 days of receipt because it doesn't suit you for some reason, again
please email us and we'll arrange an exchange, credit or refund (minus any
shipping/insurance charges), if the item is returned in an 'as new' condition.
If you've dipped a fountain pen to try its writing characteristics, kindly clean
off any ink residue prior to shipping -- to save us both a nasty surprise
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: August 19th, 2023
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