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Need bottled ink
or refills?
From Monteverde: The ancient Greeks called it Charis. It meant 'to grace', as to favor with a gift. The beauty of the new colors and the comfort of the sleek shape make the Charisma ballpoint pen a truly splendid gift, either for yourself or someone special. The five new colors are sure to add some new Charisma to your writing pleasure. Each pen has been hand-made with 8 facets and crafted from European-grade acrylic resins. The point is advanced with a precision, twist-action mechanism. The sleek shape of CHARISMA™ results in a pen that is ergonomically balanced and a joy to use. CHARISMA™ also features Convertible 3™ convenience by allowing the use of a Schmidt® Refill to fit Parker® Style Ballpoint pens, or the new Schmidt® Gel Refills to fit Parker® Style Ballpoint Pens now available from MONTEVERDE®, All CHARISMA™ pens in the collection advance their point with a precision twist-action mechanism on top of the pen. The Charisma was one of the first Monteverde pen designs that attracted me to the company, over a decade ago. My favorite and most-used ballpoint is a Charisma that I've used for all of that time. I'm very glad to see that the line has been continued, with these new colors/finishes.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Please send your order and shipping address (along with any questions) to:
orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax) Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His Nibs.com We ship via
insured Priority Mail
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a non-defective
item within 3 days of receipt because it doesn't suit you for some reason, again
please email us and we'll arrange an exchange, credit or refund (minus any
shipping/insurance charges), if the item is returned in an 'as new' condition.
If you've dipped a fountain pen to try its writing characteristics, kindly clean
off any ink residue prior to shipping -- to save us both a nasty surprise
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: April 10th, 2023
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