"Hello Norman, the pens arrived safe
and sound, and thank you for your care and attention to detail with the order. A
very nice presentation package! Also thank you for the guidance on how to keep
pens in good working order if they are not used for an extended period of time."
"Dear Norman, the Green Marble
Crocodile pen arrived today, & it far exceeds my expectations. How they can
produce a pen of this quality and beauty for the price is beyond me. One
hesitation was the crocodile clip that I thought might be gaudy & cheap looking,
but in reality it adds a certain elegance to the pen that I really like. Most
important is the writing experience, and the ink flow and line are just right.
The Private Reserve American blue is a great color, and
looks to becoming one of my favorite daily inks. As always, Lai Yee has done
great work on the pen wrap, and that is also most
appreciated. Thanks also for the personal note. I know it takes your time, but I
always feel really good after receiving that...You have a great site, wonderful
products, and if I can be useful in promoting your business, it would pleasure
me greatly to do so. You give personal service that far surpasses anything I
have seen other places, and you certainly deserve to be supported for that. Warm
These striking pens are medium-sized, measuring 5-1/2" capped, 6" posted and 4-3/4" with cap held aside. These are handsomely designed pens, somewhat reminiscent of the Parker Duofold in overall shape.
The flecks of either agate or amber colorization are mixed with a black base and gray flakes that are only visible upon close examination. From a distance, the more vibrant colors predominate. Interestingly, the gray flecks are continued on the cap top, the section and the barrel end. This adds lovely visual complexity with the pen in hand.
The Crocodile clip also makes for a real feast for the eyes, due to the complexity of the scales, teeth and crystal eyes. Yet, the spring clip isn't overwhelming or gaudy somehow and just seems to 'fit'. The clip is anchored by a cap-top ring in gold, balanced by one of the same width towards the rear of the barrel. There are also a pair of thicker capbands.
Unscrewing the cap -- which is friction-fit when posting -- reveals the extremely comfortable, tapered section (gray flecks and all). The barrel threads for the cap are finished in gold, which adds another design highlight.
The two-toned gold-plated steel nib is a light-medium, falling in between a typical western fine and medium. It's engraved with the Crocodile logo, just past the nib's breather hole. Beneath that it says '22K GP', 'CROCo' (on the second line) and 'Romedile'. That's another mystery to be solved!
Unscrewing the threads between the section and barrel displays the piston converter for bottled ink. It will also take International-style cartridges, such as those from Private Reserve. As with all new pens, I recommend to run a dilute solution of dishwashing soap (two or three drops to a small bowl of water) through a new pen a few times, followed by water only. Step one is effective at removing manufacturing oils that can tend to make the ink less than enthusiastic in heading from the converter/filler to the nib, and step two removes the traces of the detergent you've used...which tends to have the opposite, diuretic effect. A gift box is included.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace.
The only 100% guarantee of course comes when the pen is actually filled with ink and written with for the first time, but our pre-shipping inspections and tunings have eliminated 99.99999 (my finger is getting tired) of the frustrations that a customer experiences when first using a new fountain pen. Although this can be time-consuming on occasion, it affords our customers a much more pleasant experience when receiving a fountain pen from His Nibs -- and saves us the frustration of dealing with returns!
Ordering Procedures & Returns
International customers, please note, we will not falsify shipping documents
Please send your order and shipping address (along with any questions) to:
We will email you back with your order total (PA residents please add 6% sales tax)
Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us:
1. Card # (dividing this number in two, between two emails, will
If you'd rather pay by money order or check, kindly make payable to:
ship via insured Priority Mail
Warranties and returns
If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment.
Should you wish to return a non-defective item within 3 days of receipt because it doesn't suit you for some reason, again please email us and we'll arrange an exchange, credit or refund (minus any shipping/insurance charges), if the item is returned in an 'as new' condition. If you've dipped a fountain pen to try its writing characteristics, kindly clean off any ink residue prior to shipping -- to save us both a nasty surprise .
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: April 28th, 2017