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DUKE Carbon Fibre
Need bottled ink or
refills?
See the new Harlequin model 116 here "The pens [Crocodile
Big Croc Clip and
Diamond Cut] arrived last week. I had my mail held at the Post office
because I was out of town for a few days. So I have had the pens in my hands
only one day. Pure pleasure to hold each one. All three are small and easy for
me to hold for writing purposes. The Duke pen is just the right size. The two
tone color makes it easy to find among my collection. The nib glides along very
the greatest of ease. I am writing letters to people who haven't heard from me
in years. I need reasons to use my pens...Thank you for your web site and the
personal care of the products." "The pens showed up and they're
great! It's incredible the value in them. I really like the Duke pen. It's
almost as buttery as my Pilot Custom 74. The nib also seems to be a slight stub,
which has a nice effect when writing." "I've received my pens and ink.
Thank you again for your help in making my selection. The quality of service
you provide really differentiates you from your competitors ... the quick
responses, timely shipping, and hand "Hi Norman. Many thanks for the red
carbon fibre Duke pen which arrived today. It's a real beauty! The pen writes
extremely smoothly - and, even with the postage to the UK, is great value for
money. It handles like a pen selling at several times the price..."
"I just received my Duke Carbon
Fibre Fountain Pen in Red and I think it is absolutely gorgeous. The pictures
displayed do not do this pen justice. I am thrilled to have it. Thank you very
much." DUKE #116 Carbon Fibre Red
DUKE #116 Carbon Fibre Turquoise
DUKE #116 Carbon Blue
DUKE #116 Carbon Black
The cap snaps securely into place on either end of the pen, and the cap band displays 'DUKE', 'Germany' and the model number '116'.
Unscrewing the barrel from the sections
reveals a large capacity piston filler for bottled ink.
The pen comes in a gift box (which may differ from the one pictured below). It's a class act all around.
IMPORTANT SERVICE NOTE: Every nib that ships from His Nibs is closely examined under high magnification and tuned or adjusted if needed. About 85% of modern nibs need some adjustment out-of-the-box from the manufacturer for an optimal writing experience. Most commonly, the tines of the nib are misaligned -- which would cause scratchiness at the minimum; the slit between the tines is partially or fully closed -- which would starve the nib of ink and at best cause skipping; or the slit between the tines is too wide -- which will either again cause skipping, or conversely, flooding. There are other factors -- such as separation of the nib from the feed -- that are inspected and repaired before any pen leaves the Palace. The only 100% guarantee of course
comes when the pen is
actually filled with ink and written with for the first time, but our
pre-shipping inspections and tunings have eliminated 99.99999 (my finger is
getting tired) of the frustrations that a customer experiences when first using
a new fountain pen. Although this can be time-consuming on occasion, it affords
our customers a much more pleasant experience when receiving a fountain pen from
His Nibs -- and saves us the frustration of dealing with returns!
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Ordering Procedures & Returns International customers, please note, we will not falsify shipping documents Please send your order and shipping address (along with any questions) to:
orders@hisnibs.com We will email you back with your order total (PA residents please add 6% sales tax) Credit cards, for the quickest fulfillment of your order, are accepted through PayPal, a secure site allowing you to use your credit card without us even seeing the information. If you'd like to make use of this credit card service, please let us know when you email your order and address, and we'll email you the appropriate Request for Payment, and instructions for the simple payment procedure (you don't need to join PayPal to use it).
If you would like us process your credit card directly instead, then please email us: 1. Card # (dividing this number in two, between two emails, will
ensure security) If you'd rather pay by money order or check, kindly make payable to: His Nibs.com We ship via
insured Priority Mail
Warranties and returns If an item proves to be defective, in most cases the manufacturer's warranty will apply. However, please email us first so that we can determine the easiest way to resolve the problem to your satisfaction. In the case of fountain pens -- which are a bit more individualistic than other writing instruments -- what may at first appear to be a defect (hard starting or poor flow for example), can in almost all cases be resolved with a few simple 'tweaks' to the nib, which we'll be happy to guide you through or perhaps suggest returning to us for adjustment. Should you wish to return a non-defective
item within 3 days of receipt because it doesn't suit you for some reason, again
please email us and we'll arrange an exchange, credit or refund (minus any
shipping/insurance charges), if the item is returned in an 'as new' condition.
If you've dipped a fountain pen to try its writing characteristics, kindly clean
off any ink residue prior to shipping -- to save us both a nasty surprise
We want you to be happy with your purchase from HisNibs.com and hope to have you join the ranks of our many long-term, repeat customers!
Revised: April 10th, 2023
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